Customer Service
- Shipping Info & Policies
- The link above also gives information about expected handling and delivery times.
- Privacy & Security
- The data that you provide to log in is used only for your profile and is not given to external entities; if you join our newsletter, your contact information will not be sold to anyone else.
- Ordering
- You can place an order on our website or via phone (+1-513-772-1011) or fax (+1-513-772-8494).
- Returns & Refunds
- The link above explains our return and refund policy.
- Payment, Pricing, & Promotions
On our website, we accept PayPal, Visa, MasterCard, Discover, or American Express.
Customers in the EEA (the EU and also Iceland, Liechtenstein, and Norway), with the temporary exception of the UK, may have difficulties checking out with methods other than PayPal; this is because Authorize.Net has no plans to support PSD2, which went into effect on in most of the EEA and will go into effect in in the UK.
- Viewing Orders
- In your profile, you can view the orders you have placed.
- Updating Account Information
- Use the profile link at the top of the page to update your account information.